GLOCMS Who receives my Help Desk ticket? : Glovent Solutions

Who receives my Help Desk ticket? Print

Created by: Marie Glas

Modified on: Wed, 2 Dec, 2020 at 4:06 PM

Help Desk tickets are sent to your community management team.

They will receive an email with the following information:

Community Name

Request ID

Title

Category

Person

Property

This ticket is also logged in their GLO CMS (Community Management System) where they will be able to update and respond to the ticket.

M

Marie is the author of this solution article.

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